Adrian has been a professional in the energy energy efficiency arena for over 30 years working with both the private and public sectors to retrofit homes, save carbon and reduce fuel poverty.

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Our CEO is a highly respected leader and key figure in the sector. As a member of multiple retrofit working groups, he plays an active role in shaping industry standards and best practices.

 

His extensive expertise spans the built environment and all aspects of retrofit measures, ensuring that Happy Energy remains at the forefront of innovation, compliance, and sustainability.

 

Committed to driving quality and excellence, he continues to lead the way in delivering energy-efficient solutions that make a lasting impact.

Louise has worked within the Happy Team for over 7 years working closely with the Directors across all operational areas of the business.

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Louise ensures the seamless operation of our organisation by overseeing administrative processes, compliance, and strategic coordination. With a deep understanding of PAS 2035, PAS 2030, TrustMark, and MCS, she plays a crucial role in maintaining regulatory alignment and operational efficiency.

 

Her expertise in business administration and industry best practices supports our mission to deliver high-quality, fully compliant retrofit and energy efficiency solutions. Through effective leadership and organisational management, Louise helps drive continuous improvement and excellence across all aspects of the business.

Fiona has a wealth of experience in the private, public and voluntary sector providing skills and experience in the delivery and overall project management of our programmes, projects and schemes.

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Fiona is a highly experienced leader in retrofit project management, ensuring the successful delivery of energy efficiency solutions in compliance with PAS 2035, PAS 2030, TrustMark, and MCS. With a keen focus on project strategy, execution, and quality assurance, Fiona oversees all aspects of planning, coordination, and delivery to ensure projects meet the highest standards. Her extensive knowledge of retrofit measures enables her to drive innovation, efficiency, and long-term sustainability, ensuring optimal outcomes for clients and stakeholders alike.

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Lauretta brings a wealth of experience from her work as an independent consultant on large infrastructure, SME, and educational projects funded by the UK Government and the EU.

 

With a strong background in operational strategy, project governance, and compliance, she plays a key role in ensuring the seamless execution of our retrofit and energy efficiency initiatives.

 

Her expertise in managing complex projects, optimising processes, and driving continuous improvement ensures that our organisation delivers high-quality, fully compliant solutions in line with PAS 2035, PAS 2030, TrustMark, and MCS standards.

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Daniel is a highly skilled health and safety professional with an engineering background, bringing in-depth knowledge of construction risks and industry best practices.

 

Fully conversant with the challenges of the built environment, Daniel ensures that our organisation upholds the highest health, safety, and environmental (HSE) standards across all projects.

Daniel implements our HSE accreditations, including ISO 45001, Alcumus SafeContractor, and Constructionline, ensuring full regulatory alignment and continuous improvement. His proactive approach to risk management, safety culture, and environmental responsibility guarantees that we meet our legal and ethical obligations, fostering a safe and sustainable working environment for our teams, clients, and stakeholders.

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Antony Somerville brings a wealth of experience in the energy efficiency sector, having previously served as Managing Director of his own Insulation and Heating company, Carbon Delivery Manager for a managing agent, and in Technical Sales Management. With a strong track record in delivering WarmFront, ECO, and Social Housing schemes, Antony has played a key role in ensuring the seamless integration of high-quality, compliant, and cost-effective supply chain solutions since joining our team in 2019.

His deep industry knowledge and hands-on experience allow him to effectively manage supplier relationships, procurement strategies, and logistical operations, ensuring that our organisation meets the highest standards in retrofit, heating, and insulation solutions. Antony’s expertise is instrumental in driving supply chain efficiency, maintaining compliance with PAS 2035 (Antony is also a qualified Retrofit Coordinator), PAS 2030, TrustMark, and MCS, and supporting the successful delivery of sustainable energy solutions to our clients.​

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Elijah ensures that all operations adhere to the highest industry standards, including PAS 2035, PAS 2030, TrustMark, and MCS. With a commitment to quality, compliance, and customer assurance, they oversee regulatory alignment, risk management, and continuous improvement in all retrofit and renewable energy projects.

 

With a strong background in compliance affairs, they play a vital role in implementing best practices, training initiatives, and continuous improvement strategies to uphold safety, sustainability, and efficiency across all projects. Their expertise ensures that our organisation not only meets but exceeds industry expectations, providing clients with fully certified, high-quality, and compliant energy efficiency solutions.

By working closely with industry bodies, regulatory authorities, and key stakeholders, they help shape and refine our compliance approach, ensuring that we remain at the forefront of best practice, policy development, and sector innovation.

Their expertise ensures that we deliver safe, efficient, and fully certified solutions that meet both industry and consumer expectations.

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Gary has been an integral member of the Happy team for over 10 years.  His skills and experience include gas, oil and Air Source Heat Pumps heating systems; solar PV; Retrofit, Domestic Energy and Technical Assessments; Retrofit Coordinator and CIOB qualified.

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Gary plays a pivotal role in ensuring compliance with PAS 2035, PAS 2030, TrustMark, and MCS standards. He oversees the end-to-end assessment and design of energy efficiency improvements, ensuring that each project meets the highest industry and regulatory requirements.

 

With a focus on quality, sustainability, and tailored solutions, they help deliver effective retrofit strategies that enhance energy performance, reduce carbon impact, and improve long-term building efficiency.

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As Chief Marketing Officer, Jessica brings a dynamic blend of retail expertise, visual merchandising, and design experience to drive our householder engagement and marketing strategies.

 

With a strong background spanning in-store retail operations, brand presentation, and consumer engagement, she understands how to connect with customers and create compelling, impactful marketing campaigns.

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Jessica applies her creative vision and strategic approach to enhance our brand presence, ensuring that our messaging resonates with homeowners, industry stakeholders, and key partners. Her expertise in visual storytelling, customer experience, and digital marketing supports our mission to educate and inspire individuals about energy efficiency, retrofit solutions, and sustainability.

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Through innovative marketing strategies, targeted outreach, and engaging content, Jessica plays a key role in expanding awareness of our services while reinforcing our commitment to quality, compliance, and industry leadership.

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Alun plays a key role in managing sub-contractors, developing the supply chain, and overseeing procurement processes to ensure the smooth delivery of our energy efficiency projects. A qualified Heating Professional and Retrofit Coordinator, Alun brings in-depth technical expertise to his role, ensuring that all retrofit measures are delivered to the highest standards.

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With a strong background in supply chain management and contractor coordination, he works closely with industry partners to maintain high-quality, compliant, and cost-effective solutions. Alun is also responsible for producing quotations, negotiating contracts, and supporting procurement decisions, ensuring that all materials, services, and partnerships align with our commitment to excellence. His expertise in retrofit operations, strategic buying, and technical compliance helps streamline processes, enhance efficiency, and support the successful execution of our projects while maintaining compliance with PAS 2035, PAS 2030, TrustMark, and MCS standards.

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Josh ensures the seamless operation of our technology infrastructure and workplace facilities, playing a vital role in maintaining efficiency, security, and compliance across the organisation. With expertise in IT systems, cybersecurity, and facilities management, Josh oversees the development and maintenance of our digital platforms, ensuring they support our operational and compliance requirements.

Josh plays a key role in maintaining our organisation’s Cyber Essentials certification, implementing robust cybersecurity measures to protect our systems from digital threats and ensuring compliance with industry best practices. In addition to managing our IT infrastructure, he is responsible for overseeing facilities maintenance, security protocols, and workplace optimisation, ensuring that all sites operate safely and efficiently.

His proactive approach to system integration, technical support, cybersecurity, and asset management helps streamline processes and improve productivity. By implementing secure IT solutions and effective facilities management, Josh supports the organisation’s growth, operational resilience, and long-term sustainability.

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Ryan plays a pivotal role in ensuring full compliance with PAS 2030 and PAS 2035 standards, overseeing the coordination and management of retrofit projects to the highest industry specifications. With expert knowledge and qualifications for Retrofit and Domestic Energy Assessments and Coordination, risk management, and compliance frameworks, Ryan leads a team of Retrofit Coordinators to deliver high-quality, fully compliant energy efficiency and carbon saving solutions.

A qualified professional in domestic heating and hot water, health, safety, and Construction (Design and Management) Regulations (CDM), Ryan brings a deep technical understanding to his role. He ensures that every project follows the PAS 2035 whole-house retrofit approach, from initial assessment through to design, installation, and evaluation, ensuring the best outcomes for homeowners and stakeholders.

By maintaining rigorous quality control processes and overseeing compliance at every stage, he ensures that our retrofit projects meet TrustMark, MCS, and regulatory expectations. His leadership and expertise support the delivery of sustainable, cost-effective, and energy-efficient solutions, helping to improve building performance while ensuring the safety, quality, and long-term success of our retrofit initiatives.

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Kimberley leads our customer care team in delivering exceptional support and care to homeowners, residents, and clients. With a strong background in customer relations and service management, she ensures that every customer receives a seamless, supportive, and positive experience throughout their retrofit journey.

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Kimberley oversees customer communications, complaint resolution, and service improvements, ensuring that our standards align with industry best practices and regulatory requirements.

 

By working closely with our Resident Liaison Officers, Customer Aftercare team, and wider operational staff, she helps to create a smooth and stress-free experience for all stakeholders. Her commitment to efficiency, transparency, and customer satisfaction ensures that we continue to build trust and deliver excellence across all our projects.